Direct bookings offer the best room rates, cancellation terms and a choice of rooms. Reservations staff at The Clarence Hotel - Part of The Mercer Collection know every room and building inside out so can offer you the best advice on which room to opt for. We can also talk through specific requests i.e. if you require a low floor, prefer a walk-in shower, want to make sure your room doesn't have a sloped ceiling or any number of other requests! 

With any room booked on a 3rd party site there is no specific room choice and we cannot offer upgrades or changes due to 3rd party restrictions. Using one of these sites also means the booking is more expensive - you will see a comparative rate when searching on our site so you can be assured you are getting the best possible price. Please check carefully if you feel you are seeing a better rate on another site - they frequently do not include Breakfast or only add taxes when you reach the final booking stage.

If  you are booking on our website and there is a particular room you would like let us know - we will do our best to accommodate it for you. 

Why not call us on 02392 009777 or email us here if you need more help.  

Looking to order flowers, chocolates or champagne? These can be added at the final stage of booking. 

Interested in learning more about why booking direct is better value over a third party site see Which? Travels articles here and here

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